Senior Director, Call Center Sales Operations - Alert Communications

Description

About Alert Communications: 

Alert Communications, an EverService company, is a 24/7/365 live answering service is a legal only call center that handles leads, current clients and intakes for law firms, independent lawyers and legal marketing agencies in every practice type. Our company culture is people focused; the happiness of our team is a top priority. Our employees are passionately engaged with their work and take advantage of opportunities to learn, grow, and develop. By facilitating open and honest communication at every level, from customer-facing receptionists to our senior leadership team, we continue to create an environment of trust and integrity. 

Summary of Position

The Director of Call Center Sales Operations is responsible for developing and executing strategies to maximize customer lifetime value through effective sales efforts in a call center environment. This...