SEASONAL-Bell Person

The Bellperson is responsible for providing prompt and courteous service to all customers while handling luggage and guest property.

Position Responsibilities

• Responsible for maintaining accurate property information through daily use of intranet, email and other forms of communication
• Assists customers with their luggage and provides information with respect to available services and facilities within the hotel and casino
• Receives baggage, tags it and gives ticket to customer
• Responsible for the coordination of luggage flow within and outside of the property
• Provides prompt, courteous and efficient service to all customers, promoting positive customer relations
• Orients customers to room facilities by explaining the different features available in the room, including the operation of the air-conditioning unit, television and other special features provided
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