Full-time
Salon Guest Services (Receptionist)
East Bank Club
Chicago, illinois
We are seeking a friendly and organized Salon Guest Service Representative to join our team. The ideal candidate will be the first point of contact for our clients, providing exceptional customer service and ensuring a smooth salon experience. The Guest Service Representative will handle appointments, inquiries, and payments, creating a positive and welcoming atmosphere for our guests.
Schedule Needs: Weekday and Sunday mornings
Key Responsibilities:
- Greet clients warmly and assist them with scheduling appointments, inquiries, and salon services.
- Manage phone calls, emails, and walk-ins, providing accurate information about salon services, pricing, and availability.
- Coordinate and confirm appointments, ensuring the salon schedule is optimized for efficiency.
- Process payments and maintain accurate records of sales and transactions.
Maintain cleanliness and organization at the reception...