Salesforce Service Cloud Developer With Chat Experience

Capgemini is looking for an experienced Salesforce Service Cloud Developer with expertise in Chat functionalities.

In this role, you will be responsible for developing and optimizing Salesforce Service Cloud solutions tailored to enhance customer service experiences. You will leverage your skills in Salesforce technologies to design and implement chat functionalities, ensuring seamless integration and user satisfaction.

We are seeking a seasoned professional with 5–7 years of experience, including 3–5 years specializing in Salesforce Service Cloud and chatbot development. The ideal candidate will have hands-on expertise in Salesforce Service Cloud, particularly in implementing, configuring, and customizing features to optimize customer service operations. Proficiency in Salesforce Lightning, Apex, and Visualforce is essential, with a strong emphasis on integrating chat solutions into Salesforce environments. Experience with chatbot development and...