Full-time
Remote Customer Service Advisor - work remote, no experience needed
The House Of Mercier
N/A
The House of Mercier is excited to announce an opening for a Remote Customer Service Advisor. This is an excellent opportunity for individuals looking to start their career in customer service, as no previous experience is necessary. We are looking for enthusiastic and motivated individuals who are eager to learn and provide exceptional service to our customers.
Your Responsibilities
- Respond to customer inquiries via phone, email, or chat in a courteous and professional manner.
- Assist customers with order processes, product information, and account inquiries.
- Troubleshoot and resolve basic customer complaints and issues.
- Maintain an accurate record of customer interactions in our system.
- Support the team in achieving service level agreements and maintaining customer satisfaction.
- Participate in training sessions to learn about our products and improve customer service skills.
- Contribute...