Full-time
Remote Customer Service Advisor - work remote
The House Of Mercier
N/A
The House of Mercier is looking for a dedicated Remote Customer Service Advisor to join our team and provide exceptional support to our customers from the comfort of your own home. This role is perfect for individuals who are passionate about customer service and are eager to help others.
Your Responsibilities
- Handle customer inquiries through various channels including phone, email, and chat in a friendly and efficient manner.
- Assist customers with product information, order processing, and account management.
- Resolve customer complaints and issues promptly while ensuring a positive customer experience.
- Document customer interactions accurately to facilitate follow-up and improve service.
- Stay informed about our products, services, and company policies to provide accurate assistance.
- Collaborate with team members to implement best practices and enhance customer satisfaction.
- Participate...