Regional Sales Coordinator
Abercrombie & Kent USA
Downers Grove, illinois
Position Summary
Coordinate with travel industry partners in a regional inside sales support role with focus on sales and marketing support, sales team event coordination, logistics, reporting, coop marketing fulfillment, database management, and agency/advisor relationship management. Serve as inside liaison for travel advisors on a resolution of guest relations issues by communicating between advisors and the Guest Relations team, as needed, as well as collaborating with the Reservation Sales Center, including follow-up on delayed communication and problem resolution.
Responsibilities and Accountabilities
- Provide support to travel advisors who contact Insides Sales, providing direct resolution and/or providing connection to the appropriate department for additional assistance as appropriate.
- Follow up with travel advisors on pending sales proposals to increase sales conversion (in coordination with the Sales...