Regional Product Support Manager (Washington State)

New Flyer is North America's heavy-duty transit bus leader and offers the most advanced product line under the Xcelsior® and Xcelsior CHARGE® brands. It also offers infrastructure development through NFI Infrastructure Solutions™, a service dedicated to providing safe, sustainable, and reliable charging and mobility solutions. Further information is available at www.newflyer.com.

POSITION SUMMARY:

Responsible for the overall customer service support for an assigned territory.  Ensuring customer satisfaction through proper planning and implementation of a support plan which includes resources to achieve company objectives.  This includes acceptance of vehicles, warranty review, retrofit completion and ensuring company policies are closely adhered to.

WHAT YOU WILL DO:

• Maintain employee compliance with field service and customer processes to ensure a safe working environment within...