Regional Client Services Manager

SUMMARY: Provide excellent customer service to families, providers (both internal and

external) and funding sources, to facilitate quality care and services. Work collaboratively

and effectively with various provider agencies to expand and maintain Patterns

contracting and credentialing agreements. Work with the operations teams in various

areas to ensure the efficient operation of services provided by local Patterns offices.

Supervise operations coordinators and other administrative staff at local Patterns offices.

DUTIES AND RESPONSIBILITIES:

Responsibilities include, but are not limited to:

Authorization Management/Revenue Cycle Management

● Oversees the coordination of authorizations for service and related data entry into Central

Reach system

● Ensures timely assessment, treatment and recurring authorizations submission

● Resolves or assists in the resolution of...