Referral Management Clerk (NAS Pensacola, FL)

Ivyhill is seeking Referral Management Clerks for a project in the Naval Air Station Pensacola, FL area. The qualified candidates will provide clerical/administrative support in the Referral Management Center for customer service, referral tracking, referral appointing, and reporting activities. Will support the daily functions of specialty care referral appointing, referral review and coordination, beneficiary counseling and referral tracking at the Military Treatment Facility (MTF.) Will schedule appointments in a government computer system for primary care, specialty and sub-specialty medical care. In addition to scheduling requested appointments, will call patients or respond to secure messaging submissions to schedule, reschedule, and/or cancel appointments as needed, to include appointments for consult/referral specialty care within the MTF or at civilian facilities.

Requirements

The qualified candidate will possess the following:

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Ivyhill is seeking a Lead Referral Management Clerk for a project in the Naval Air Station Pensacola, FL area. The qualified candidate will work as a resource to provide clerical/administrative support in the Referral Management Center for customer service, referral tracking, referral appointing, and reporting activities. Will support and provide guidance for the daily functions of specialty care referral appointing, referral review and coordination, beneficiary counseling and referral tracking at the Military Treatment Facility (MTF.) As a resource, will schedule appointments in a government computer system for primary care, specialty and sub-specialty medical care. Will provide guidance to clerks when scheduling requested appointments, calling patients or responding to secure messaging submissions to schedule, reschedule, and/or cancel appointments as needed, to include appointments for consult/referral specialty care within the MTF or at civilian...