Quality Assurance Analyst Clerk (Non-Remote)(Santa Rosa)
Northern California Behavioral Health System
Santa Rosa, california
POSITION TITLE: Quality Assurance Analyst Clerk
REPORTS TO (TITLE): Director of Performance Improvement & Risk Management
DESCRIPTION OF POSITION:
Under the supervision of the Director of Performance Improvement & Risk Management, the Quality Assurance Analyst Clerk gathers data to help monitor and evaluates hospital-wide performance improvement (PI), quality and risk management programs. This includes conducting research; analyzing, tracking, trending, and interpreting data; developing written reports, and other duties as assigned. The Quality Assurance Analyst Clerk could also serve as the Patient Ambassador in facilitating the facility’s handling and response to patient complaints/grievances and satisfaction surveys.
KEY RESPONSIBILITIES: