Protocol Specialist - EPS & Worker's Comp

Xpress Wellness Urgent Care is seeking a Protocol Specialist - EPS & Work Comp to join our team. The Protocol Specialist is responsible for many functions in RCM. You will work closely with healthcare providers, employers, and clinics to ensure that patients receive necessary treatment and facilitate a smooth and efficient process.

Responsibilities

• Builds and updates new companies in Experity for Xpress and Integrity Urgent Care.
• Responsible for updating all EPS charges.
• Contacts Employers and Worker Compensation companies for any missing or incomplete information.
• Clinics liaison for any EPS questions or issues.
• Efficiently process incoming paperwork utilizing department resources as needed.
• Maintain knowledge of department policies and protocols.
• Ability to stay focused and perform job duties efficiently and accurately.
• Responsible for maintaining workload balance, ensuring maximum...