Product Content and Education Specialist

Job Summary:

We seek a dynamic and versatile Product Content and Education specialist to join our Product Marketing team. This role will manage the ActivTrak Support Center and Academy, ensuring our customers can access comprehensive educational resources. Your responsibility is to ensure that customers have all the information they need to succeed by themselves without relying on customer success or support for regular product use. Additionally, you will contribute to product marketing tasks such as ensuring correct terminology and copywriting within the product, managing release notes, creating tutorial videos, and collaborating on various content initiatives.

About You:

You have strong technical writing skills and can effortlessly explain complex technical concepts in plain, simple language that provides clarity and direction. You see yourself as an educator and a guide, and you are very comfortable being in front of...