Full-time
Process Writer - Call Center Operations - Specialty Pharmacy
AssistRx
Overland Park, kansas
Serves as a shared resource between programs to coordinate publications, procedures, and resources for all Patient Support Solutions programs, both existing and future.
- Serves as a shared resource between programs to coordinate publications, procedures, and resources for all Patient Support Solutions programs, both existing and future.
- Availability to consult in design sessions for existing or onboarding programs.
- Perform maintenance and operation department procedure revisions
- Collaborate with fellow colleagues and clients regarding process efficiencies.
- Work closely with the Learning and Development team to assist with creation of training materials.
- Produce comprehensive, easy to follow, consistent in format written operational procedures that align with our company's standards and program requirements.
- Work Instructions
- Program Rules documentation
- Universal Job Aids
- Job...