Full-time
Player Support Advocate - 20 Freelancer needed
PTW
Charleston, south carolina
Position: Player Support Advocate
Department: Player Support
Location: Remote, candidates in the CST or EST zone are preferred
Positions: 20, freelancer
Purpose of the job
As one of ourPlayer Support Advocates, you will be an ambassador for our brand and your role will be to provide 1st line Technical and Customer support to our clients’ customers. You should be calm, technically minded, and have a pro-active and positive "can do" attitude. Your goal will be to make the customer journey as seamless as possible.
Position in the organization
The successful candidate will be part of the existing team within the Player Support department.
Duties and key responsibilities
- Ensuring customers' queries are answered with the aim of a first-time resolution and ensuring all responses are provided with excellent attention to detail, care, and...