Patient Engagement Specialist

Highlight Health is a mission-driven company that protects consumer rights and controls healthcare costs for employer-funded health plans. We are a profitable, fast-growing company that does not accept private equity investments.   

Some healthcare claims can be repriced without engaging the patient directly, while others require the patient to send us further information and documentation. As a Patient Engagement Specialist, you will work to support our claims analysis team by handling direct patient communication. This will be done mainly through phone calls and may require a series of attempts to reach the patient. You will manage and track your workload and keep detailed case notes using our claims system. It is important to exhibit excellent customer service and professionalism while conducting these communications. 

Why Highlight Health? 

Highlight Health is a mission-driven company that engineers new ways to protect...