Patient Care Specialist - Technical Support

The Kestra team has over 400 years of experience in the external and internal cardiac medical device markets. The company was founded in 2014 by industry leaders inspired by the opportunity to unite modern wearable technologies with proven device therapies. Kestra’s solutions combine high quality and technical performance with a wearable design that provides the greatest regard for patient comfort and dignity. Innovating versatile new ways to deliver care, Kestra is helping patients and their care teams harmoniously monitor, manage, and protect life.

The Technical Support Specialist (TSS) provides technical support to Kestra customers who rely on our medical devices, including patients, medical professionals, as well as sales representatives primarily via the telephone. This role manages day to day incoming patient and Health Care Professional questions, product concerns and participates in the after-hours call rotation schedule. A TSS is responsible for identifying customer...

The Kestra team has over 400 years of experience in the external and internal cardiac medical device markets. The company was founded in 2014 by industry leaders inspired by the opportunity to unite modern wearable technologies with proven device therapies. Kestra’s solutions combine high quality and technical performance with a wearable design that provides the greatest regard for patient comfort and dignity. Innovating versatile new ways to deliver care, Kestra is helping patients and their care teams harmoniously monitor, manage, and protect life.

The Technical Support Specialist (TSS) provides technical support to Kestra customers who rely on our medical devices, including patients, medical professionals, as well as sales representatives primarily via the telephone. This role manages day to day incoming patient and Health Care Professional questions, product concerns and participates in the after-hours call rotation schedule. A TSS is responsible for identifying customer...