Patient Billing Services Representative

Millennium Health LLC is an accredited specialty laboratory with more than a decade of experience in medication monitoring and drug testing services, helping clinicians monitor use and misuse of prescription medications and illicit drugs. The testing is used by healthcare professionals to obtain objective information about patients’ recent use of prescription medications and/or illicit drugs and helps monitor the effectiveness of treatment plans.

• Receives inbound calls from patients inquiring about billing statements
• Update missing or inaccurate account information (demographics and/or insurance)
• Works to resolve incoming email, paper and fax correspondence regarding patients, clients and internal departments billing inquires
• Ability to remain calm and professional when handling escalated patient calls
• Make outbound calls to patients to resolve past due balances
• Verify insurance eligibility utilizing a variety of...