Patient Ambassador - Spanish Speaking - Temp to Perm

Position Overview:

The role of Concierge Professional is to offer white glove customer service while also displaying an enthusiastic and professional personality. This position will service the needs of the international community predominantly from Central and South American countries visiting Mayo Clinic and be dedicated to patient care, taking care of everything from the ordinary to the extraordinary. You will assist our clientele via face-to-face interaction, email and phone providing prompt, courteous and customer-oriented services to patients and families. You will accompany patients & their visitors to and from the airport in a Circles partner vehicle with an assigned driver. You will make recommendations and offer suggestions, as well as fulfill patient and family requests to satisfy their needs. This position requires exemplary hospitality skills, knowledge of the local area, and the ability to work a flexible schedule which may include some...