Parts/Warranty Administrator

Position Overview:

The Parts/Warranty Administrator manages warranty claims in the dealership, ensuring accurate and timely processing per manufacturer guidelines. This role involves managing the needs of the service department, internal and external customers, and manufacturers to resolve parts and warranty issues. Additionally, the position supports the parts department by assisting customers and technicians in obtaining the correct parts, maintaining inventory records, and organizing parts storage for efficient operations.

Reports to: Service Manager

Key Responsibilities:

1. Warranty Management:
• Review, prepare, and submit warranty claims to manufacturers for all RV repairs covered under warranty.
• Ensure that all necessary documentation, including repair orders, technician notes, and pictures are submitted with claims to meet manufacturer requirements.
• Follow up on pending and...

Position Overview:

The Parts/Warranty Administrator manages warranty claims in the dealership, ensuring accurate and timely processing per manufacturer guidelines. This role involves managing the needs of the service department, internal and external customers, and manufacturers to resolve parts and warranty issues. Additionally, the position supports the parts department by assisting customers and technicians in obtaining the correct parts, maintaining inventory records, and organizing parts storage for efficient operations.

Reports to: Service Manager

Key Responsibilities:

1. Warranty Management:
• Review, prepare, and submit warranty claims to manufacturers for all RV repairs covered under warranty.
• Ensure that all necessary documentation, including repair orders, technician notes, and pictures are submitted with claims to meet manufacturer requirements.
• Follow up on pending and...