Outbound Sales Associate
Critical Control
Petaluma, california
We are seeking a highly motivated and skilled individual to join our dynamic team as an Outbound Appointment Setting and Emergency Call Handling Specialist. This position involves efficiently handling incoming emergency calls, ensuring a high closure rate, while also proactively making outbound calls to set up appointments. The successful candidate must demonstrate excellent communication skills, empathy, and the ability to work under pressure.
Responsibilities:
- Emergency Call Handling:
- Respond promptly and professionally to incoming emergency calls.
- Assess the nature of the emergency and provide appropriate assistance or dispatch necessary resources.
- Close at least 90% of incoming emergency calls, ensuring a high level of customer satisfaction.
- Outbound Appointment Setting:
- Make a minimum of 100 outbound calls daily to potential clients.
- Utilize effective communication and persuasion...