Operations Generalist

As an Operations Generalist, you'll play a vital part in supporting all aspects of running a fast-paced, high-growth company. This role is perfect for someone who thrives on variety, and is eager to develop a broad skill set across multiple business functions. Your responsibilities will span areas including customer success, technology management (working with tools like Zapier and CRMs) and more.

About WallStreetQuants

WallStreetQuants is on a mission to democratize education and training in quant finance. We help candidates land jobs on Wall Street in the highly competitive field of quantitative research and trading (algo trading). We do this through our world leading online education platform with a curriculum proven to help students get the skills they need to pass the interviews and excel on the job. 

Requirements

• Customer Success: Exceptional interpersonal skills with a strong ability to understand and...

What you'll be doing

At Future US, we know our People are the heartbeat of our organization. And we take that seriously in People & Culture (P&C) because we’re pretty lucky to support that! We are excited to add a People Operations Generalist to our New York team. 

 You will provide efficient P&C support while being the first contact, in a generalist capacity, for all employee HR-related questions. You will manage these inquiries, ensuring timely and accurate responses.

Excited to hear what you’ll do? Here’s what you can expect: 

• Ticketing System:  Serve as the first contact for general queries through the People Ticketing system. Respond promptly and professionally with clear, accurate information. Escalate issues as needed and ensure users are informed of the next steps. Maintain a courteous tone, follow up, and close tickets once resolved
• Onboarding:...

WHO WE ARE

Avant Gardner is New York City's premier event space and producer. Its flagship venue, The Brooklyn Mirage, is the crown jewel of New York City entertainment and one of the most iconic venues in the world. Avant Gardner’s 80,000 square foot complex occupies an entire city block of East Williamsburg, highlighted by the space’s unrivaled audiovisual features including a 200 foot wide, 15k resolution video wall. Voted North America's 'Best Large Club' in 2022 and 2023 and ranked top ten globally by DJ Mag, Avant Gardner has welcomed sold out shows featuring today's top acts and emerging global stars including Drake, Skrillex, Turnstile, Four Tet, John Summit, Glass Animals, Carl Cox, Keinemusik, Christina Aguilera, David Guetta, Marshmello, Reneé Rapp, Rina Sawayama, Rüfüs Du Sol, SOFI TUKKER, Tiësto, and many more. Avant Gardner’s portfolio includes event brands such as The Cityfox Experience along with programming across New York City. For more information,...

Titan Cloud is a market-leading provider of Fuel Asset Optimization, helping some of the world’s largest convenience stores, fleets, and suppliers reduce compliance risk, lower asset maintenance costs, and increase revenue and fuel yield. We serve as the enterprise software platform and system of record, connecting our clients' fuel, environment, store operations, and maintenance departments. Our customers save millions annually through reduced lost sales, improved customer experiences, fuel loss mitigation, and reduced environmental reserves and fines

Position Summary

The People Ops Generalist will support the day-to-day people operations, benefits, and payroll needs of the North American employees. This role will focus heavily on assisting our front-line managers with employee performance, employee relations, and policy interpretation and management. The role will also be responsible for maintaining our HRIS, including front-end payroll...