Operations/Distribution Manager

About Sway:

Sway is a fast-growing, LA-based technology and logistics startup that enables consumers to return online purchases without leaving their home. Our mission is to make online shopping more enjoyable by providing a return experience that’s as seamless as the purchase. We combine technology and logistics to provide a white-glove service for consumers -- no more printing, boxes and tape! If you want to join an innovative team that is tackling an area of e-commerce that has been left out to dry, this is the place for you.

The Role:

Sway is looking for a Distribution Manager to lead and optimize our operations in the OC market. In this critical role, you will work closely with our Regional West Coast Manager, Head of Operations, and Ops team to scale our business effectively. You will design and implement processes that ensure a seamless customer experience—from the moment a pickup is scheduled to when a refund...