Operations and Client Support Associate

CaterCow is a small team doing big things in the food world. We are a fully remote company spanning all 4 time zones across the country. Our team loves providing above and beyond support to customers and restaurant partners alike, and our users love this about us and tell us we have “heart and soul”. Each teammate has a passion and genuine excitement to continuously improve a product that our customers and restaurant partners find incredibly helpful. We love honesty, feedback, and a desire to constantly learn and improve (we hope you do, too!)

Your job will evolve as we grow. These are just some of the daily tasks and responsibilities:

• Overall, your focus is to make our customers happy. You might be guiding them with recommendations for delicious catering options, answering any concerns they have, or troubleshooting food delivery issues they come across, along with many more opportunities to provide top-notch support! Communication will be...