Onsite Technician

Bit by Bit is a leader in IT Services, dedicated to providing exceptional service and innovative solutions to our clients. We are looking for a motivated Level One Onsite Technician to join our dynamic team and help us maintain our commitment to excellence.

Position Overview: As a Level One Onsite Technician, you will be responsible for providing first-level technical support and ensuring efficient asset management for our organization. Your role will involve troubleshooting hardware and software issues, maintaining inventory of IT assets, and ensuring optimal performance of all technical resources.

Requirements

Key Responsibilities:

• Provide first-level technical support for hardware and software issues on-site.
• Assist with the installation, configuration, and maintenance of IT equipment, including desktops, laptops, printers, and peripherals.
• Monitor and maintain an accurate...

SUMMARY DESCRIPTION OF SITE TECHCIAN DUTIES

· Put new equipment into production and help assemble the company related infrastructure.

· Diagnose and resolve ASIC computer hardware problems, including installation and configuration of such or related hardware and software related to routine operations.

· Proceed with the implementation of troubleshooting tools.

· Assist in returning defective equipment to the original manufacturer (RMA); based on company guidelines

· Provide facility oversight by performing comprehensive physical inspections of mechanical, electrical and company equipment and systems;

· See to the maintenance of the cleanliness of the facilities and organization according to the company's standard.

· With the assistance of the Site Supervisor:

o Document the procedures for maintaining the infrastructure to ensure its continuous operation;

o Contribute ideas on ways to improve or optimize overall...

SUMMARY DESCRIPTION OF SITE TECHCIAN DUTIES

· Put new equipment into production and help assemble the company related infrastructure.

· Diagnose and resolve ASIC computer hardware problems, including installation and configuration of such or related hardware and software related to routine operations.

· Proceed with the implementation of troubleshooting tools.

· Assist in returning defective equipment to the original manufacturer (RMA); based on company guidelines

· Provide facility oversight by performing comprehensive physical inspections of mechanical, electrical and company equipment and systems;

· See to the maintenance of the cleanliness of the facilities and organization according to the company's standard.

· With the assistance of the Site Supervisor:

o Document the procedures for maintaining the infrastructure to ensure its continuous operation;

o Contribute ideas on ways to improve or optimize overall...

SUMMARY DESCRIPTION OF SITE TECHCIAN DUTIES

· Put new equipment into production and help assemble the company related infrastructure.

· Diagnose and resolve ASIC computer hardware problems, including installation and configuration of such or related hardware and software related to routine operations.

· Proceed with the implementation of troubleshooting tools.

· Assist in returning defective equipment to the original manufacturer (RMA); based on company guidelines

· Provide facility oversight by performing comprehensive physical inspections of mechanical, electrical and company equipment and systems;

· See to the maintenance of the cleanliness of the facilities and organization according to the company's standard.

· With the assistance of the Site Supervisor:

o Document the procedures for maintaining the infrastructure to ensure its continuous operation;

o Contribute ideas on ways to improve or optimize overall...