Office Service Clerk / Customer Service Representative Fully Remote

Job Overview:

We are seeking a proactive and detail-oriented Office Service Clerk / Customer Service Representative to join our team. In this role, you will be the first point of contact for visitors and customers, handling phone inquiries, assisting with office administrative tasks, and ensuring smooth day-to-day operations. This position requires strong multitasking skills, excellent communication, and a friendly, customer-focused attitude.

Key Responsibilities:

Answer and route incoming phone calls to appropriate departments, providing helpful information when needed.

Greet and assist visitors, ensuring a welcoming and professional environment.

Process and distribute incoming and outgoing mail, including sorting, scanning, and delivering documents.

Manage office supplies and inventory, ensuring necessary items are stocked and ordered as needed.

Assist with data entry,...