Full-time
Ocean Rewards Representative- Full Time
Ocean Casino Resort
Atlantic City, new jersey
The Ocean Rewards Representative is responsible for greeting all guests in a pleasant, courteous and enthusiastic manner while registering guest information for the Players Club.
Position Responsibilities
- Provide high level of guest service by greeting all guests individually and pleasantly with a positive, pleasant and cheerful demeanor.
- Answer all questions by guests and input their information into the database.
- Understands and explains Loyalty Card programs and rewards to team members and customers
- Enrolls customers into the Loyalty Card program, updates existing information, issues cards and emphasizes the rewards and benefits of the Card Program.
- Maintain awareness of, and effectively communicates to other staff, property-wide/company promotions, events and programs.
- Will perform the duties of a Special Events Representative based on business needs. This includes but is...