Ocean Import Agent

YOUR ROLE

Are you known for Logistics skills? Are you passionate about Import? If so, we have an opportunity that would allow you to work as an Import Agent, ensuring movement of our customers import shipments. You will be the main point of contact for coordination between customers shipment imports, customs brokers, and shipping carriers.

WHAT ARE YOU GOING TO DO?

• Receives freight, documentation and waybilling; assesses charges; and collects fees for shipments.
• Opens a file on the dedicated software system for each shipment received

• Responds to inquires by fax, e-mail or telephone
• Negotiates with domestic customers, as intermediary for foreign customers, to resolve problems and arrive at mutual agreements.
• Examine invoices and shipping manifests for conformity to tariff and customs regulations
• Contracts customs officials to affect release of incoming freight and resolve customs...

Mandate:
Reporting to the Branch and Operations Manager, the Ocean Import Agent is responsible for monitoring international cargo from origin to its final destination. The agent will interact daily with service providers and carriers as well as both internal and external vendors to meet requirements. The Ocean Import Agent must also ensure that all deadlines are met in order to provide outstanding service to Delmar’s clients.

Requirements:

• 3 to 5 years’ experience in ocean freight operations
• College degree in Logistics field is considered an asset
• Proficient in Microsoft office and Windows based applications
• Experience with Cargowise is considered an asset

What You Offer:

• Good communication skills
• Ability to work efficiently in a team environment, as well as independently
• Ability to multitask and detail oriented

What We...