Nissan Service Advisor

Martin Automotive Group is searching for a Service Advisor to join our team at our El Monte Nissan location! We believe our continued success and future growth is attributed to our employees.

Responsibilities:

• Greet customers promptly
• Obtain customer and vehicle information
• Clearly report all vehicle symptoms as described by the customer
• Determine and recommend needed maintenance base on age, mileage and history of vehicle
• Prepare a complete and accurate estimate of cost for labor and parts
• Establish follow up time
• Monitor the progress of each vehicle throughout the day, and updating customers frequently
• Verify that the final invoice reconciles with the work performed on the repair order
• Explain all completed work and charges to customers
...

POSITION: Service Advisor

LOCATION: Janesville Nissan

HOURS: Flexible weekday hours & Saturdays

PAY: Salary + Commission

Service Advisor Job Duties:

* Generate service order estimations and quotes for customers

* Schedule appointments, and maintain an organized schedule

* Conduct post repair follow up and customer service

* Explain any cost & service time requirements

* Educate customers on work completed and any cost adjustments

* Ability to work with limited supervision

* Must be able to multitask and work in fast paced environment

* Exceptional customer service skills and follow up are required

Service Advisor BENEFITS:

* COMPETITIVE SALARY!!

* Love where you work!

* Health, Dental & Life Insurance

* Short Term Disability Insurance

* 401K...