Merchant Services Credit Card Terminal Support (Experience Required)

At Simpay, our goal is to simplify business owners' lives and help them thrive. We achieve this by providing our customers with solutions that save them time and money. Our products and services, backed by in-house support, include credit card processing terminals, payroll, insurance, and sales-building tools. We are excited to expand our growing team.

Simpay is looking for a technical support representative with excellent customer service skills and Credit card processing experience to join our growing team! This position works out of a call center queue to assist clients and sales representatives with their payment terminal troubleshooting needs. The ideal candidate for this position is a natural problem-solver with a drive to go above and beyond to help clients or fellow employees solve their problems. This role collaborates with various departments in a flexible team environment.

Responsibilities

Manage inbound and outbound calls in a...