Merchant Services Client Support Representative

We are looking for a Client Support Representative to help nurture long-term relationships with our clients and sales representatives. You will help resolve any issues that arise to ensure client satisfaction. In this role, you should be an excellent communicator who is able to grasp client needs with critical thinking skills to resolve them in a quick and efficient manner.

You will collaborate cross functionally with our Merchant Services Operations and Sales Support teams. You will help our existing clients and sales representatives which includes facilitating back-end updates, account changes, and general inquiries all while ensuring proper processes and procedures are followed appropriately. Expect to work in a team environment and independently.

You will be a key member of the Client Support team and will play a pivotal role in the organization to ensure requests are processed timely and ensuring the security of our clientele while...