Member Experience Specialist II

Our client is seeking a Member Experience Specialist II for its branch in Atlanta, MI. This position focuses on creating exceptional in-person experiences for existing and prospective members seeking specialized investment and business financial products and consultation. The starting hourly rate is $22.55, with potential increases based on relevant experience and skills.

Responsibilities:

• Protect the integrity and confidentiality of membership by identifying members/account ownership to ensure proper access is upheld.
• Perform transactional duties to serve members accurately, in accordance with credit union policies and procedures, and adhere to balancing standards and proper dual control.
• Demonstrate competency and in-depth knowledge of all fiduciary deposit products, services, systems, and account types (including checking, savings, CDs, IRAs) and lending products for account opening and maintenance.
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