Manager Restaurants- Harper's

About the Role

The Manager Restaurants is responsible for directly overseeing the outlet and meeting profit goals while staying in compliance with all regulations and standards.

Position Responsibilities

• Accountable for and dedicated to ensuring service commitments, standards/expectations, financial goals, and policies/procedures are consistently upheld
• Builds rapport, commitment, and loyalty with team members and guests
• Update, develop & implement SOP’s, Training Manuals & Policies & Procedures to support operational and business objectives
• Ensures that service is carried out in accordance with established policy
• Hires, trains and evaluates all restaurant personnel and enforces food and beverage policies and procedures
• Ensures sanitation compliance throughout restaurants
• Handles customer complaints
• Oversee profit and loss by...

The Shift Manager Restaurants is responsible for directly overseeing the operations of the food and beverage outlet on an assigned shift.

Position Responsibilities

• Responsible for overall management of restaurant for a particular shift
• Creates and ensures a fresh, positive and exciting environment where sanitation, flawless delivery and execution of product excellence and service are paramount
• Accountable for and dedicated to ensuring service commitments, standards/expectations, financial goals, and policies/procedures are consistently upheld
• Builds rapport, commitment, and loyalty with team members and guests
• Ensures that service is carried out in accordance with established policy
• Trains and evaluates all restaurant personnel and enforces food and beverage policies and procedures
• Ensures sanitation compliance throughout restaurants
• Handles...