Full-time
Manager, Customer Success Team (local, in office)
Heuristic Solutions
Arlington, virginia
Join a Growing Technology Team and an Awesome Customer Community!
Do you...
- Love leading a team of dynamic technical customer support professionals?
- See your own success as a reflection of the achievements of those around you?
- Feel a sense of pride when your customers are successful using your software?
- Enjoy simplifying complex concepts?
- Love being hands-on with software, even if you're not programming it?
- Excel at planning your day, tracking your work, and delivering on your promises?
If you are motivated by managing a diverse team, delighting customers and making a difference, we want to talk to you!
About the Role
This is a position for a technically savvy people manager. Your job will be to manage our Customer Support Team for LearningBuilder, our industry-leading credentialing management platform. You will lead a team of Customer Support Analysts, Specialists, Leads, and Consultants....