Logistics Business Operation/Sr. Claim Specialist (EM6662)

Samsung SDS is a global leader in advanced analytics platforms and block chain technologies to serve a wide range of industries including smart manufacturing and global logistics. Logistics Claims Operator (“Claims Operator”) will be a part of Operation Group and work closely with Account Group and its Settlement subpart as well as the company’s Management/Finance Group. Claims Specialist will work on a resolution of logistics claims, including warehouse and transportation, and develop and maintain SOPs for logistics processes. The position handles and resolves complex claims with customers, shippers, consignees, and carriers relating to cargo loss incidents. This requires understanding of the logistics and supply chain, ability to establish priorities and plan functions accordingly, experience reporting and analysis, and collaborating with other business units within and outside the organization.

Responsibilities:

• Lead person in...