Local Number Portability Specialist

Position summary:

The Local Number Portability Specialist will be responsible for issuance and monitoring of manual Local Service Request (LSR) and Customer Service Records (CSR) for Local Number Portability (LNP). The position will be responsible for issuance and monitoring of LSR received and Port-Out LNP request. Must have the ability to pull CSR’s for customer and familiarity with other LEC policies for LNP.

Requirements

• Responsible for issuance and monitoring of LSR received and Port-Out LNP request.

• Ability to pull CSR’s for customer and familiarity with other LEC policies for LNP.
• Obtain a Letter of Agency (LOA) from site customer to request Customer Service Records (CSRs) from incumbent LEC.
• Obtains and validates CSRs from incumbent LEC or internal sources.
• Local Number Portability, order processing including placing orders through various software and web-based...