Live Chat Support Agent - work remote, no experience needed

The House of Mercier is thrilled to offer an exciting opportunity for a Live Chat Support Agent to join our remote team, with no previous experience required! This is a wonderful entry-level position for those looking to start their career in customer service, particularly within the luxury goods sector. As a Live Chat Support Agent, you will provide exceptional support to our customers through our live chat system, assisting them with inquiries about our exquisite jewelry collections and ensuring they have a seamless shopping experience.

Key Responsibilities

• Engage with customers via live chat, providing friendly and accurate information regarding products, services, and promotions.
• Assist customers with order inquiries, including processing, shipping information, and returns.
• Handle customer complaints and issues with professionalism and empathy.
• Maintain clear documentation of customer interactions in our system to assist with...