Laser Repair Technician

With over 10+ years of experience in the laser engraving industry, OMTech is a trusted name in the laser engraving community. At OMTech, our passion for laser machines and the engraver community we serve is our source of pride! A successful candidate will have an interest in testing consumer-facing products, some technical ability, excellent organizational skills, great communication skills, and a motivation to achieve results in a fast-paced environment. The ideal candidate clearly has a demonstrable track record of success in delivering high-quality services in a fast-paced environment.

Requirements

Responsibilities:

• Connect and respond appropriately to customer inquiries by phone and/or email communications to resolve/answer concerns

• Creating, communicating, and maintaining quality control policies and standard work procedures to General Managers

• Work closely with the multiple development teams to assure...