Key Account Manager (m/f/d)

Born from a single question, innovation is in our DNA. Having recently celebrated our 10-year anniversary, we are a diverse and quality-conscious company, which has set itself the goal of transporting temperature-sensitive medicines in a more reliable and sustainable way. Long story short, we help save lives and preserve the environment.

Our goal? To continue to advance towards zero loss in the pharma supply chain, worldwide.

If you are passionate about customer satisfaction with a Key Account Management or airfreight background - this could be the role for you:

Here's what you'll do:

• Account onboarding and lane implementation
• Liaise with internal teams and the client to ensure seamless business transition
• Ensure process alignment and awareness of responsibilities for all involved parties
• Establish KPIs, score cards and reports for day-to-day business
• Escalation point for incidents and...