Full-time
Key Account Assistant/Specialist
UniUni Logistics
Lake in the Hills, illinois
- Assist the Key account manager in supporting the company to maintain a high-quality standard in the industry, solving concerns from the company’s key clients, and analyzing and preparing reports as needed.
- Develop an in-depth understanding of the needs and requirements of important clients and prepare tailored solutions.
- Prepare customized quotations for targeted accounts by applying the pricing policy and utilizing market intelligence.
- Create and maintain customer SOPs for key account clients.
- Conduct regular performance review meetings with Key Account clients.
- Track and trace the status of parcels and provide updates to Key account customers.
- Generate weekly and monthly performance reports on delivery/dispatch rates for key accounts.
- Analyze data and identify the underlying causes for any issues based on tracking and tracing reports from key account customers.
- Prepare and send AR billing...