IT Technician (Temp-to-Perm)

The IT Technician provides technical support to all end-users, resolves hardware and software glitches, and oversees the provisioning and maintenance of IT assets such as laptops, printers, mobile devices, and conference room A/V equipment. The IT Technician will configure software and access permissions, executing both technical and administrative duties to uphold the efficiency and functionality of Monadnock’s systems. The IT Technician also manages all incoming requests through the ticketing system, promptly escalating issues and following up as necessary.  

This is a fully on-site role based in our Brooklyn office with working hours Monday - Friday. Start times may vary from week to week from 7:30am - 4:30pm to 8:30 - 5:30pm, depending on projects.

This is a temporary, 3-month position with the potential to extend and/or convert to a full-time position.

Reports to: IT Director 

Duties and...