IT Service Technician for an MSP

Are you passionate about providing top-notch IT support to clients? Look no further! ONE2ONE Inc., an esteemed Managed Service Provider (MSP), is seeking an engaging IT Service Technician to join our talented team. As an IT Service Technician, you will play a crucial role in resolving technical issues and delivering exceptional customer service to our valued clients. With your expertise, you will ensure smooth operations and maintain a high level of client satisfaction.

In this role, you will have the opportunity to work in a fast-paced and dynamic environment, collaborating with a team of dedicated professionals. Your responsibilities will include diagnosing and troubleshooting hardware and software problems, providing software updates and upgrades, conducting system maintenance, and assisting with network configurations. As a customer-focused technician, you will also communicate with clients professionally, understanding their needs and delivering effective IT...