IT Service Desk Associate

As an IT Service Desk Associate, you’ll be the reliable resource our team turns to for technical support, ensuring smooth day-to-day operations and making a real impact across the firm.

In this role, you’ll handle a variety of technology challenges, providing timely solutions while escalating complex issues when needed. You’ll also play an active role in exciting firmwide technology projects, helping drive innovation and efficiency.

Based in our Newport Beach office five days a week, you’ll be part of a collaborative and supportive environment where your contributions will help safeguard the value we deliver to our clients.

If you’re a problem-solver with a passion for technology and a commitment to excellent service, we’d love to have you on our team!

Responsibilities

End User Support

• Provide top-tier technical support to C-Suite Executives, VIPs, and end-users, ensuring courteous and...

Do you enjoy making others smile, helping those around you, organization and working in a fast-paced environment? If so, this might be the job for you. This role is critically important to the studio, staff and students as our front desk associate is the face of our studio. On a daily basis you may take payments, schedule lessons, take or make phone calls, greet new students, and answer questions about accounts and studio activities.

Requirements

Successful Customer Service Associates will be:

-able to multi-task with excellent time management skills

-have outstanding customer service skills

-basic knowledge of word processing & numbers on apple devices

-have excellent written and verbal communication skills

-unselfish team players

-accepting of feedback and process improvements

-interested in learning and able to work in a fast-paced environment

-attention to detail and problem-solving...