IT Helpdesk Specialist
United Placement Group
Bradenton, florida
We are seeking a highly motivated and skilled IT Helpdesk Specialist to join our IT team. In this role, you will play a crucial part in ensuring smooth software deployment and onboarding processes for our employees. You will work closely with our IT team and end-users to provide technical support and assistance related to software installation, configuration, and onboarding activities.
Key Responsibilities:
- Software Deployment: Install, configure, and deploy software applications to end-user devices.
- Onboarding Support: Assist in the onboarding process for new employees, ensuring they have the necessary IT resources, software, and access.
- Troubleshooting: Diagnose and resolve software-related issues and provide technical support to end-users.
- Documentation: Maintain accurate records of software deployments and create documentation for troubleshooting procedures.
- User Training:Provide training and guidance...