IT Helpdesk Associate (Part Time)

LegalMatch is looking for an IT Help Desk Associate. This is a part time, in-office position, working Monday – Friday, 8am - 12pm. Do you have the following skills?

• Basic Windows 10 configuration
• Installing/replacing basic PC hardware/peripherals
• Strong interpersonal and communication skills.
• Experience with Smart Phones (iPhone and Android)
• Basic Networking knowledge (pinging to gateways, shared network resources, etc.)
• Software such as RingDNA and Office 365 Admin
• Familiarity in Salesforce is a must.

Your responsibilities will include:

• Helping resolve user PC issues
• Helping users get access to shared network resources
• Repairing and Replacing PC components/Peripherals Basic Networking (i.e. Adding PCs and Printers to the network, etc.)

As a technical support/help desk employee, you'll be monitoring...