IT Help Desk Technician (Midland, Tx)

If you have that unique blend of technical know-how and fantastic customer service abilities, we’d love to connect with you! We’re searching for someone to help resolve Service Desk tickets, serve as a technical resource for both our clients and internal team, and support our commitment to delivering exceptional customer service.

The perfect candidate will not only react promptly to client inquiries but also look for proactive ways to enhance the client experience.

Please note, this is an on-site position based in Midland, TX.

Requirements

Your Experience and Qualities Needed:

• Critical thinking & troubleshooting skills - puzzle solving
• Experience troubleshooting or supporting Microsoft platforms (e.g. Office 365, Active Directory, all current flavors of Windows)
• A demonstrated history of pursuing learning objectives independently
• The ability to effectively manage client...