Investor Reporting/Accounting System Support (Loan Servicing)

FICS is grateful to continually grow its customer base, and is searching for an enthusiastic mortgage loan servicing software system support team member to join the team, who has hands-on Investor Reporting experience, reporting to the investors, Fannie Mae, Freddie Mac, and/or Ginnie Mae.

A System Support team member at FICS is the first in line to provide high-quality mortgage loan servicing software system support and consulting, to help disentangle the mortgage process for our clients. Each communication directly affects the efficiency of our customers’ operations and their success. System Support team members communicate with customers via phone calls and email in a fast-paced environment, train FICS customers to use the FICS software, perform FICS product webinars, and are the first in line in the collaborative process of testing the FICS software for quality...