Help Desk Admin (Level 2)
ACT1 Federal
Honolulu, hawaii
Position Title: Help Desk Admin (Level 2)
Company: ACT1 Federal
Location: Honolulu, Hawaii
About ACT1: ACT1 Federal advances our Nation’s and Allies’ missions by taking ACTION! We provide mission operations support, technical services, and innovative solutions by leveraging our talented workforce. By doing so, we are making the world a better, safe and more productive and inclusive place.
Job Description: The Help Desk Admin (Level 2) will provide advanced IT issue resolution, hardware and software setup, and user support, and address the diverse IT needs of Daniel K. Inoyue Asia Pacific Center for Strategic Studies staff, faculty, and participants. Level 2 Help Desk personnel handle more complex problems and escalations. These teams are crucial for maintaining user productivity and ensuring timely resolution of IT issues.
**THIS POSITION IS CONTINGENT UPON CONTRACT AWARD**
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