Head of Customer Support (Remote Only - America/EMEA)

tldr; We build software for Airbnbs to rent themselves, with a state-of-the-art product and user experience.

We have crafted an Applicant Handbook, which we highly recommend you check out, where you can find out more about the company, culture, how we recruit, what we do, and how we do it.

We believe in the value of team diversity and seek candidates from a wide range of backgrounds in their work, life, culture, and experiences.

We are bold, like risks, and take on big challenges together. Our customers love the product, provide valuable feedback, and trust us to rapidly help them with more of their problems.

Feel free to join in one of our upcoming Townhalls on YouTube to experience it for yourself!

We are looking for a stellar individual to join our leadership team and run our support organization as a Head of Support.

What you will be working on?

As a Head of Customer Support, your...