Global Security Operations Center Shift Lead

Control Risks is looking to hire and embedded GSOC Shift Lead to support a major technology client of ours based in San Jose. We are looking to hire three people to support each shift on our team, Day, Swing, and Night shift. These roles will help to oversee the operators on site and ensure all monitoring and response activities are carried out appropriately and efficiently.

• Supervise and direct GSOC operators to ensure all tasks and monitoring/response activities are carried out efficiently and in compliance with standard operating procedures
• Ensure proper handover between shifts and maintain continuity of operations;
• Responsible for proof-reading, vetting, ensuring quality control, and approval of GSOC products;
• Lead the response to incidents, coordinating between operators, and other relevant entities, and escalating as required.
• Adapt to stakeholder requirements decisively by coming up with and giving direction to GSOC...